Return & Refund
Your satisfaction matters! Here’s our return and refund policy:
Eligibility:
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Items must be unused, in original condition and packaging
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Return must be initiated within 30 days
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Proof of purchase is required
How to Return:
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Contact support@gg-sugar.com with your order number and reason.
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Follow the return instructions provided.
Shipping Costs:
Customers cover return shipping unless the issue was our fault.
Refunds:
Once received and approved, refunds are issued to your original payment method within 5–10 business days.
Non-Returnable Items:
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Gift cards
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Digital products
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Final sale items
Exchanges:
Contact support for item exchanges.
